KNOWLEDGE MANAGEMENT SYSTEMS FOR BOTH EXPLICIT AND IMPLICIT KNOWLEDGE

Gathering information in knowledge management systems makes it available to the whole organisation, but requires set procedures, time and resources to gather and manage the information. Some knowledge is not easily transferred to data bases and systems and exchange of this implicit knowledge carried by individual employees participating in the NTD/NPD processes requires possibilities for informal face-to-face discussions. Organisations need to consider what kind of information needs to be managed on data bases and which systems and practices support the most efficient exchange of implicit knowledge.

recommendation